JFK International Air Terminal, LLC (JFKIAT), the operator of Terminal 4 at JFK Airport has deployed Amadeus’ Auto Bag Drop (ABD) and Next Generation Kiosk (NGK) self-service technology to deliver a smooth and efficient passenger flow through the airport.
With the new service passengers can check-in and print their bag tag at one of 86 Amadeus kiosks before introducing their bag to one of 42 Series 7 Auto Bag Drop units. All kiosks and bag drops will be equipped with biometric function.
Roel Huinink, President & Chief Executive, JFKIATKI, said: “JFKIAT shares Amadeus’ vision for the future of travel with an elevated passenger experience and a seamless flow that is enabled by self-service and biometrics. As part of our extensive Terminal 4 transformation and redevelopment plans, we are proud to launch these self-service technologies and are confident that we will continue to offer an enhanced experience for passengers travelling through our terminal.”
This new technology is part of Terminal 4’s $1.5B transformation announced in 2021 and is currently in progress.
Betros Wakim, SVP Airport and Airline Operations, Americas, Amadeus, commented: “Passengers increasingly demand a frictionless experience, with robust self-service options. With this transformation, JFKIAT is demonstrating its commitment to become one of the world’s most technologically advanced airports. We look forward to helping JFKIAT fulfil its long-term vision to deliver an automated, efficient, and future-ready experience.”
Terminal 4 hosts 22 international and domestic airlines.
