Rolls-Royce has introduced a new Trent XWB Engine Change Service, with Hong Kong Aircraft Engineering Company (HAECO Hong Kong) as its launch partner.
The service enables Rolls-Royce customers to access its OEM expertise and supplier network, with Rolls-Royce acting as a one-stop shop to organise labour, parts and/or tooling for any Trent XWB engine change event.
Rolls-Royce says that the move further improves its ability to ensure aircraft are available for service, as efficiently as possible.
Offered as a Foundation Service within the Rolls-Royce CareStore, customers are able to request a quote for their engine change event requirements from the 24/7 Aircraft Availability Centre, be that a home base or remote site location.
HAECO Hong Kong has been selected as the first service provider to support Rolls-Royce in delivering the Engine Change Service, providing established capabilities and a long-standing relationship with Rolls-Royce.
Lee McConnellogue, Rolls-Royce, Senior Vice President – Aircraft Availability Services, Civil Aerospace, said: “We are constantly looking at ways we can further improve aircraft availability and this service gives us additional capability to do just that. We wanted to launch with a partner who has a heritage of delivery and engineering expertise and HAECO Hong Kong fits that requirement perfectly.”
Patrick Wong, HAECO Hong Kong’s Executive General Manager, Line Services, said: “We are looking forward to working with Rolls-Royce on this new service. We know airlines are looking for efficiency improvements that get their aircraft back in service faster, and that is what we can offer.”
Rolls-Royce plans to expand the service across other members of the Trent engine family and also create a global network of service support providers.