Bahrain Airport Services (BAS) has signed a contract with SITA to deploy SITA Airport Management, enabling BAS to manage its ground handler operations as cost effectively as possible and ensure the services are delivered in a timely manner, avoiding flight delays.
A key component of the technology upgrade is SITA Mobile Resource Manager which calculates optimal staffing levels, creates optimized rosters, and gives a real time view of task allocations and activities at Bahrain International Airport (BIA).
Commenting on this upgrade, Mohamed Khalil, CEO, BAS, said: “As we phase out manual and paper-based operations, the SITA solution offers the next generation of mobile resource management systems that will enable us to significantly improve our planning and rostering activities. The system will optimize resource deployment for ground handling management at BIA while also assisting us in enhancing planning, operational efficiency, employee management, and customer service.”
Hani El-Assaad, President, Middle East & Africa (MEA), SITA, said: “We’re excited to partner with Bahrain Airport Services on this project and facilitate the development of a new generation of resource management platforms designed to consolidate data and enable real-time decision-making and cost optimization, while further developing Bahraini talent. Bahrain Airport Services will be able to operate with the highest level of security, reliability, and performance, strengthening Bahrain’s aviation sector.”
