With the introduction of new Bluetooth tracking technology, Delta will soon become the first U.S. passenger airline to provide, real-time tracking for unit load devices (ULDs).
The technology will replace manual tracking for all shipping containers, called ULDs, which move cargo shipments, baggage and mail globally.
“Our customers have told us they want improved tracking and immediate transparency for ULD shipments, and this best-in-class product will deliver exactly that,” said Shawn Cole, Delta Vice President – Cargo, “Our innovative tracking technology, in conjunction with our 24/7 cargo control center, gives us the competitive edge when it comes to serving our customers.”
Real-time ULD tracking information will also allow Delta’s cargo control center to more accurately monitor and reroute shipments that are delayed due to irregular operations, like inclement weather.
When implemented, the new tracking system will also enable Delta to produce electronic unit control receipts, which is required by the International Air Transport Association when ULDs are transferred between parties – making Delta the first airline to offer a fully automated solution for customer transactions.
