Bombardier has signed an agreement with Jetex for the establishment of a new line maintenance station in Dubai, UAE.
The group believes this will further complement the tip-to-tail maintenance services provided by Bombardier’s service and support network in the Middle East and around the globe.
The new line maintenance station will initially offer unscheduled maintenance services and build toward scheduled maintenance operations in the coming months.
“This expansion is an integral part of our overall mission to enhance OEM support for our operators in the Middle East – and we are very pleased to be working with highly-respected business aviation leader JETEX in the development of this project,” said Jean-Christophe Gallagher, vice-president and general manager, customer experience, Bombardier Business Aircraft. “As a part of our commitment to offering an exceptional customer experience, we are delighted to offer our customers expanded support, more resources and increased flexibility closer to their base of operations.”
The introduction of the new line maintenance station in Dubai comes on the heels of the announcement of major Bombardier customer experience enhancements worldwide including: a new customer service super centre at Miami Opa-Locka executive airport in Miami, Florida; a major expansion of the Singapore service centre at the Seletar Aerospace Park, quadrupling the current service centre footprint; the addition of five new trucks to the Mobile Response Team (MRT) network throughout the US.
